Just a little respect

There is nothing more demotivating to an employee than to be ignored.

I read a recent report that spoke about the importance of the line manager in internal comms, and how as practitioners we need to refresh our communications to keep employees engaged and motivated. Perhaps I just read it all wrong or perhaps it was just ‘so yesterday’.

Quite often employees are communicating. They are identifying problems and letting their managers know about it. When nothing gets done, the noise often gets louder and more widely spread. If nothing gets done, or no one stops and acknowledges what is being said, then employees become demotivated. Worse still is when they are asked for their feedback in, say, a staff survey, and reams of gratitude are showered down upon them for ‘sharing’. And then nothing happens.

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Culture and communication in motion

The most important skill to have, a diplomat recently told me, is to be able to put yourself in someone else’s shoes ‐ to be able to see things from other people’s perspectives. This means more than just recognising the difference. Most misunderstandings come from underlying differences in values says cultural consultant, Andrea Mendieta from intercultures in Berlin, Germany. 

Andrea is from Guatemala and has lived in the U.S. and Germany. “People can be quick to judge others if they see them behaving differently from what they are used to,” Andrea said.

“Often we don’t stop and ask ourselves why or try to discover the underlying reasons for the differences.” 

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Can OpenLeaks learn from WikiLeaks' mistakes?

The past 18 months has seen the dramatic rise and fall of the non-profit publishing phenomenon WikiLeaks. With its charismatic Australian founder, Julian Assange feted by wealthy philanthropists, but suddenly placed under house arrest, pending extradition, the people behind WikiLeaks became the news rather than what they leaked. Whilst WikiLeaks is a key development for PR practitioners to follow, what is of equal interest is the team of people who have left WikiLeaks to form a new whistleblowing platform, which, they claim, will offer media partners and NGOs, a source of inside information without the alleged disadvantages of WikiLeaks.

In this article, German based public relations practitioner, Monique Zytnik, looks at the new platform that has emerged post-WikiLeaks, and asks if this new model is sustainable.

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